Technical Assistance & AdviceRepairer to repairer. Automotive Maintenance, Diagnostics and Repairs
From a technician to a technician, our call centre advises garages on advanced diagnostics and repairs, and provides them with a blend of technical information, either online through our ticketing platform and/or by phone.
200,000+ requests /year, 98% satisfactory solutions.
A qualified team at workshops disposal. We count on:
- 50+ expert technicians.
- 15+ years of multi-brand experience.
- Regular training for our technicians.
- Access to all technical databases & OE RMI.
- Access to our EinaVTS database.
- Personalised and empathic Customer Service.
We search information for you.
From electrical diagrams, bulletins or technical reports, to assembly or disassembly manuals, torques, etc.
We find the solution with you.
Over 50 expert advisors with experience in the garage, constant training and access to all the brand and Tech RMI databases, and to EinaVTS, at your service to support you.