PRIVACY POLICY

1 INTRODUCTION

At Grup Eina Digital S.L., we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We are concerned about your privacy and we believe that we must be transparent about it.

Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter GDPR“) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and the Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (hereinafter, “LSSI“), Grup Eina Digital S.L., informs the user that, as data controller, it will incorporate the personal data provided by users in an automated file.

2 DATA CONTROLLER

Company: GRUP EINA DIGITAL, S.L

Address: C/ Itàlia 48, Nau 3 17600 Figueres Girona (España)

Tax Number: B17789215

Email: gdpr@grupeina.com

3 PERSONAL DATA COLLECTED AND THEIR PROCESSING

The following is an indication of the personal data that we may process on our website and the legal basis that justifies such data processing.

    • Contact form. To manage this form will be processed data such as your name, email and any other information you wish to enter in the message box. The name of the institution as well as the role is left as optional in the collection for the form in question.

    • Commercial communications. In order to manage any commercial communication and/or newsletter subscription of our products and services, we will have to treat your email.

    • Cookies browsing information. In case you accept the installation of cookies when browsing our website, we may treat the following personal data such as IP address, and other non-personal data such as the user of the agent, date and time you have accessed our services, internet browser you use and data on the operating system of the device. This information is further specified in our Cookie Policy.

    • Forms of activities related to GRUP EINA DIGITAL, attendance to conferences, trainings, exhibitions and fairs: In order to manage these forms will be treated the necessary and minimum data to comply with the management of the same.

    • Client Area Access: In order to manage the applications for customers within the website, data such as username and password will be processed.

    • EINATECH Technical File: In order to manage the repair of electronic units by GRUP EINA DIGITAL, data such as information about the contact person, name of the partner or associate, telephone number and CIF/NIF/NIE, email, and any other information necessary to full the purpose described will be processed.

4 PERSONAL DATA LEGAL BASIS

The legal basis that justifies the processing of your data mentioned above is:

      • Consent of the interested party for the contracting of services and products, for contact forms and other activities related to Grup Eina Digital S.L., requests for information or registration in newsletters, treatment of optional cookies accepted by the user.

      • Fulfillment of legal obligations for fraud prevention, communication with public authorities and third party claims.

5 RETENTION PERIOD

The processing of data for the purposes described above will be kept for the time necessary to fulfill the purpose of its collection, as well as to comply with legal obligations arising from the processing of data. Without prejudice to the conservation is necessary for the formulation, exercise or defense of potential claims and / or whenever permitted by applicable law. For further information, please contact us by e-mail at gdpr@grupeina.com

6 RECIPIENTS TO WHOM WE COMMUNICATE YOUR DATA

In some cases, only when necessary, Grup Eina Digital S.L., will provide your data to third parties. However, the data will never be sold to third parties. The external service providers that Grup Eina Digital S.L., relies on to provide auxiliary services for the processing of your data may have access to your data in accordance with the instructions given by Grup Eina Digital S.L and for the sole purpose of properly performing the contractual relationship that exists between Grup Eina Digital S.L and its providers.

Grup Eina Digital S.L works with the following providers:

Providers

Purpose of the Treatment

Location

Amazon Web Services (AWS)

Data Hosting

Ireland / USA

OVH Hispano S.L

Data Hosting and domains

Spain

Acrelia / Mailchimp

Commercial communications

Spain / USA

Grup Eina Digital own mail managers

Internal communications, resolution of doubts and queries or access to platforms

Spain

Google Suite

Use of their different applications with clients and potential clients

USA

TCIP Consulting (Internal manager Avaya)

Voice recording in Call Center Service and Einatech Service

Spain and European countries

Nacex / Correos Exprés

Messenger service in order to send the electronic units (Einatech Service)

Spain

FUNDAE

Manage a bonus for the training courses

Spain

OPEN PRINT

Certificate printing

Spain

Trainers of GRUP EINA DIGITAL

Trainers or Grup Eina for doing face-to-face and online courses

Spain

BigBlueButton

Integrated web conference system that allows the recording of training sessions, webinars, etc

Spain

Pridatect

Enterprise that manages everything related to RGPD, LSSI y LOPD

Spain

IMI (Institute of the motor Industry)

Provider for the official certificates and qualifications

UK

GT motive and brand websites

Software to search technical content to manage claims, maintenance as well as resolve doubts and technical queries of the Call Center Service

Spain

For more information regarding the suppliers that may access your personal data, please contact us at the following email: gdpr@grupeina.com

Grup Eina Digital S.L., endeavors to ensure the security of personal data when it is sent outside the company and ensures that third party service providers respect confidentiality and have adequate measures in place to protect personal data. These third parties are obliged to ensure that the information is handled in accordance with data privacy regulations.

In some cases, the law may require that personal data be disclosed to public administrations or other parties, only what is strictly necessary for the fulfillment of such legal obligations will be disclosed.

7 CONSERVATION OF YOUR PERSONAL DATA

In general, data is stored within the EU. However, in the event that the processing of your data involves an international transfer of data outside the European Economic Area (EEA) Grup Eina Digital S.L., undertakes to implement the necessary security measures to ensure an adequate level of safeguarding of such transfers by means of data processor contracts and, where appropriate, will ensure that they offer an adequate level of protection, either because they have Binding Corporate Rules (BCR) or because we have signed up to the European Commission’s model clauses. For more information about our service providers, please contact us at gdpr@grupeina.com

8 DATA SUBJECT’S RIGHTS

You can address your communications and exercise your rights by sending a request to the following e-mail address gdpr@grupeina.com

Under the GDPR you can request:

    • Right of information: you can request information about those personal data we have about you.

    • Right of rectification: you can communicate any change in your personal data.

    • Right to erasure and to be forgotten: you can request the prior blocking of the deletion of personal data.

    • Right to limitation of processing: this is to restrict the processing of your personal data.

    • Right to data portability: in some cases, you may request a copy of the personal data in a structured, commonly used and machine-readable format for transmission to another data controller.

    • Right to object and automated individual decision-making: you may request that decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect the data subject not be made.

In some cases, the request may be denied if you request the deletion of data necessary for compliance with legal obligations. Also, if you have a complaint about data processing, you can file a complaint with the competent data protection authority.

9 RESPONSIBLE FOR THE ACCURACY AND VERACITY OF THE DATA PROVIDED

The user is solely responsible for the truthfulness and accuracy of the data included, exonerating Grup Eina Digital S.L., from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user undertakes to provide complete and correct information in the registration or subscription form Grup Eina Digital S.L., reserves the right to terminate the services contracted with users, in the event that the data provided is false, incomplete, inaccurate or not up to date.

Grup Eina Digital S.L., is not responsible for the veracity of the information that is not of its own elaboration and of which another source is indicated, so it does not assume any responsibility for hypothetical damages that may arise from the use of such information.

Grup Eina Digital S.L., reserves the right to update, modify or delete the information contained in its web pages and may even limit or deny access to such information to Grup Eina Digital S.L., if the claimants are exonerated.

10 SECURITY MEASURES IMPLEMENTED TO PROTECT YOUR PERSONAL INFORMATION

GRUP EINA DIGITAL has adopted the legally required levels of security for the protection of personal data, and endeavors to install other additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorized access and theft of personal data provided to GRUP EINA DIGITAL.

Grup Eina Digital S.L., is not responsible for any hypothetical damages that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, caused by causes beyond Grup Eina Digital S.L control, delays or blockages in the use of this electronic system caused by deficiencies or overloading of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damage that may be caused by third parties through illegitimate intromissions beyond the control of Grup Eina Digital S.L. However, the user must be aware that security measures on the Internet are not impregnable.

11 MODIFICATION OF THE PRIVACY POLICY

This privacy policy may be modified. We recommend that you review the privacy policy from time to time.